You placed an order… what’s next?

Thank you so much for your order!  We are just as excited to build your furniture as you are to receive it 😊

Within each product description, there was a request for you to submit an email regarding the preferences to the measurements required and the finishing stain colour required to make each piece just right for you.  However, if that email was not sent- not to worry,  if we require more information to complete your build, we will most certainly be in touch with you via the email address you provided at checkout.

If there is any other custom detail you would like to include in your order, or any changes you would like made, please make that request.  This is your custom furniture in which it will be built to include all you want with your custom order.

You will be sent an email confirming your order and the estimated completion date for your order.  The average time needed to complete a custom build is approximately 4 weeks.  However, this time frame is dependant on the orders currently on hand when an order is placed.  An email will be sent to you to further confirm a pick up or delivery date once your order is completed.

If you require delivery and set up services, the delivery date may be outside of your completion date just because the delivery date has to coincide with the available time of those providing the delivery service.